Privacy Policy

At Aimniwell International ("Aimniwell", "we", "us", or "our"), crafting exceptional bathware and kitchenware goes hand in hand with protecting the personal privacy and proprietary interests of our clients, homeowners, architects, and international trade partners.

This Privacy Policy outlines how Aimniwell collects, stores, protects, and utilizes information when you visit aimniwell.com, purchase our products, register for Aimniwell Care+ warranty coverage, or submit trade and architectural inquiries.

Depending on how you interact with our platform, we may gather the following categories of information:

We also automatically collect technical telemetry when you browse our website, including your Internet Protocol (IP) address, browser version, operating system, and interaction metrics to optimize site performance.

We leverage collected information strictly for legitimate commercial and customer service purposes:

• Order Fulfillment & Delivery: Processing your purchases, verifying payment, coordinating secure transit, and communicating real-time consignment tracking.
• Care+ Warranty Activation: Registering and authenticating your 10-Year ceramic & brassware warranties, and dispatching authorized service engineers if required.
• Executive Client Inquiries: Reviewing and responding to design requests, export inquiries, and bulk builder requirements within 24 business hours.
• Platform Security & Optimization: Protecting against fraudulent transactions, bot attacks, and enhancing page rendering speeds.

Aimniwell frequently partners with leading architects, luxury interior designers, global hospitality chains, and commercial builders. We understand that architectural plans, project locations, and custom design specifications represent sensitive commercial assets.

All architectural drawings, project quantities, custom finishes, and trade quotation inquiries submitted through our portal or direct sales channels are treated under strict commercial confidentiality and will never be disclosed to third parties without prior written consent.

All online payments on Aimniwell are processed through Reserve Bank of India (RBI) compliant, PCI-DSS Level 1 Certified payment gateways. Transactions utilize military-grade 256-bit SSL/TLS end-to-end encryption to guarantee optimal payment integrity.

Cookies are small digital data files placed on your device to ensure fluid navigation. We deploy cookies for:

• Essential Operation: Maintaining your logged-in session, persistent shopping cart items, and security tokens.
• Experience Personalization: Remembering your regional currency, language preferences, and viewing history.
• Performance & Analytics: Tracking aggregated visitor traffic patterns to optimize layout responsiveness.

You retain complete autonomy to restrict, block, or delete cookies at any time via your browser settings. Please note that disabling essential cookies may impact certain interactive store features.

We maintain an unwavering Zero-Sale Policy: We do not monetize or sell your personal details to advertising networks or data aggregators.

Information is shared only under strict necessity with:

• Premier Logistics Partners: Verified courier and surface cargo handlers (e.g. BlueDart, Delhivery, SafeExpress) solely for timely doorstep transit.
• Certified Technical Service Representatives: Authorized engineers assigned to perform on-site Care+ inspections or installations.
• Statutory & Legal Compliance: Law enforcement or judicial bodies only when mandatory under applicable Indian or international statutes.

Aimniwell implements robust technical, organizational, and physical safeguards designed to defend against unauthorized data access, alteration, disclosure, or loss. Our servers feature automated firewalls, SSL/TLS data encryption in transit, and continuous vulnerability monitoring.

We retain customer records only for the duration required to satisfy purchase obligations, tax and financial compliance under Indian law, and the multi-year lifecycle of your active product warranties.

As an Aimniwell client, you possess full ownership of your data, including rights to:

• Access & Inspect: Request a comprehensive copy of your personal data held in our systems.
• Correction & Update: Modify outdated shipping addresses, telephone records, or company profiles.
• Account Erasure: Request permanent removal of your account, subject to mandatory statutory tax and accounting retention laws.
• Communication Opt-Out: Unsubscribe from marketing circulars or new collection updates at any time via the one-click link in our emails.

For inquiries regarding this Privacy Policy, data requests, or compliance clarifications, please contact our Legal & Grievance Desk: